Native Japanese Insurance Assistant

Our client, a Japanese Service Provider, is looking for a Japanese Speaking Assistant:

Job Description:

·         Handles and answer enquiries from Clients and Customers.

·         Assess insurance claims, issue bills

·         Assess pending items and report to manager

·         Process account payable and receivable

·         Handle of the Japanese emergency hotline

·         Adjustment with the hospitals

·         Standby for urgent assistance duties(an interpreter at the outside, support of the return home in Japan, etc)

·         Provide service to visitors

·         Update hospital information and make confirmation

·         Compile reports

·         Perform Ad-hoc duties as assigned

 

Job requirements:

·         At least 3 years customer services experience with the knowledge in Insurance would be an advantage

·         Excellent presentation skills and customer service skills with professionalism

·         Good command in both spoken and written in Japanese

·         Prefer people who had lived or worked in Japan, good in using 

·         Fluent in Japanese, English, and Chinese

·         Computer proficiency in MS Office and Chinese

·         Immediately available would be an advantage