Our Client:
Our client is a prominent Japanese IT Consulting company. They are looking for a Senior Consultant, IT PMO Support to join their Singapore Office.
Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
The Responsibilities:
-Lead and manage the overall project, including coordinating team members and stakeholders.
-Develop and maintain project plans, schedules, and resource allocations.
-Understand user processes and business strategies to gather and define business requirements.
-Collaborate with stakeholders to discuss, plan, and optimize both system solutions and user operation processes.
-Support users during UAT (User Acceptance Testing) by creating test scenarios, managing the testing process, and handling change management.
-Listen to and address client issues and concerns to strengthen the business relationship and resolve potential risks.
-Provide continuous support to enhance client satisfaction and business opportunities.
応募条件
The Requirements:
-At least 5 years of experience in IT Service Management (ITSM), covering all phases (e.g., ITIL).
-At least 5 years of experience in business requirements gathering and definition.
-At least 5 years of experience working in the banking industry with a strong understanding of products like deposits, loans, remittances, trade, and treasury.
-At least 1 year of data analysis experience.
-Project management experience, including documentation and report creation in tools like PowerPoint, Excel, and Word.
-Strong documentation and communication skills in a project management context.
-Systematic knowledge of IT Service Management (ITSM) and ITIL best practices.
-Good communication skills in Chinese and Japanese language (in order to liaise with native Chinese and Japanese speaking stakeholders and clients).
-Excellent team communication and client management skills.
-Ability to engage and communicate effectively with clients in both business and technical contexts.
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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 113433
Our Client: Our client is a prominent Japanese IT consulting company. They are currently looking for an experienced Manager, SAP FICO to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers. The Responsibilities: • Be part of a full project lifecycle experience including design, data, functional specs, configuration, testing and post-go-live support experience • Assess and recommend solutions according to the scope and to resolve open design issues • Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors • Configuration of SAP FICO to support scope; document configuration rationale • Develop Functional Specs for all relevant developments to support all SAP processes • Develop / Update relevant Master Data Standards especially master data to support SAP modules processes preferred • Involved in the full SDLC including data gathering and analysis on user requirement, project design, strong project implementation in good configuration knowledge of SAP FICO structures • Involved in project implementation methodologies & ITIL processes. The Requirements: • Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers • More than 8 working years in an SAP environment and more than 3 years in the consulting industry environment. • Involved in at least 3-4 end to end cycle of SAP FICO implementation projects in consulting environment • Confident in communicating and presenting at the business level to MNC clients. • Experience in supporting testing and data migration, as well as drafting of functional specification for reports, interface, enhancement, forms • Able to work in tight deadlines and short notice is very common • Readiness to learn and deliver additional modules • Must have strong FICO working experience in a consulting environment • Able to configure and integrate SAP FICO with other modules (SAP MM and/or SD) preferred • Has worked with various clients under consulting background RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 118062
・Microsoft 365、Windows Server、ネットワークシステムの設計・実装・設定 ・クライアント要件定義・技術提案 ・システム問題のトラブルシューティング・最適化 ・英語・日本語でのドキュメント作成 ・Microsoft 365、Active Directory、Azure、仮想化プラットフォームの実務経験 ・システム設計、実装、運用の技術知識 ・問題解決能力 ・Microsoft資格（例：AZ-104、MS-700）は歓迎 ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
Our Client: Our client is a renowned IT Solutions provider., headquartered in Japan. They are currently looking for an experienced Support Engineer to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers The Responsibilities: • Provide on-site and remote IT support for clients • Maintain and troubleshoot office systems (printers, video conferencing systems, etc.). • Assist with server, network, and IT infrastructure maintenance, including issue escalation and replacement when necessary. • Ensure smooth operation of office systems ・オンサイトおよびリモートITサポート ・オフィスシステムの維持・トラブルシューティング ・サーバー、ネットワーク、ITインフラの維持・問題対応 ・オフィスシステムの運用確保 The Requirements: • Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers • Hardware: Knowledge of Windows 10/11, printers, network devices, and peripherals. • Software: Basic understanding of operating systems (Windows, Mac) and application software. • Networking: Familiarity with basic networking (LAN, WAN, Wi-Fi) and protocols (TCP/IP, DNS, DHCP). • Experience in user support. • Understanding of office systems and previous support experience. • Minimal weekend and holiday work (only once a year) • On-site client support required a few times a week ・Windows 10/11、プリンター、ネットワーク機器の知識 ・OS（Windows、Mac）およびアプリケーションの基本理解 ・LAN、WAN、Wi-Fi、TCP/IP、DNS、DHCPの理解 ・ユーザーサポート経験 ・オフィスシステムの理解 ・週末・祝日勤務は年1回のみ ・オンサイトサポート（週数回） ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 117616
Our Client: Our client is one of the leading Japanese companies that provides various IT infrastructure services. They are currently looking for an experienced IT Support Engineer to join their growing team in Singapore. The Responsibilities: • Responding to technical support calls from end users regarding computers and software applications, network and server systems • Setting up and installing new computers, network devices, servers and software • Managing AD user accounts • Installing updates and patches • Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office • Diagnosing and fixing network problems and hardware or software faults • Maintaining inventories of hardware and software • Managing backups of servers • Keeping a record of issues and faults along with solutions, for future reference. ・ 技術サポート対応 ・ コンピュータ・ネットワーク機器の設置 ・ ADユーザーアカウント管理 ・ 更新プログラムのインストール ・ OS・アプリケーション設定 ・ トラブルシューティング ・ 在庫管理・バックアップ管理 ・ 問題解決の記録 The Requirements: • Degree or Diploma in Electronic Engineering / Computer Science • Knowledge of TCP/IP protocol is preferred • Experience of support and provisioning of network devices and servers in a similar role at least 1-2 years • High level of customer service skills. • Capable of producing high standards of work, to tight deadlines • Highly organised and able to work on own initiative to complete the range of tasks required • Able to operate effectively in difficult and pressured situations • Flexible and willing to work outside core business hours as required ・ 電子工学／コンピュータサイエンスの学位またはディプロマ ・ TCP/IPプロトコルの知識（優遇） ・ ネットワーク機器・サーバーのサポート経験1～2年 RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 117940
Our Client: Our client is a prominent Japanese IT Consulting company. They are currently looking for an experience Service Delivery Manager, Maintenance Support to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers. The Responsibilities: • Manage business operation automation and maintenance tasks for EUCs, primarily developed using Microsoft Access, including forms, queries, modules, tables, reports, and macros. • Oversee the entire SDLC, from requirement definition to go-live, for EUC maintenance and related projects. • Manage tasks related to SSIS, stored procedures, PowerShell scripts, SQL Server, and general database technologies on Windows Server. • Build and maintain positive relationships with clients, stakeholders, and project partners. Ensure clear and effective communication. • Coordinate and collaborate with internal and external teams to ensure smooth project delivery. • Communicate proactively with stakeholders to simplify complex technical situations for non-IT end users ・Microsoft Accessを使用したEUCの業務自動化およびメンテナンス管理 ・EUCメンテナンスおよび関連プロジェクトのSDLC全体を監督 ・SSIS、ストアドプロシージャ、PowerShellスクリプト、SQL Server、Windows Serverに関するタスク管理 ・クライアント、ステークホルダーとの関係構築とコミュニケーション ・社内外のチームとの調整によるプロジェクト進行支援 ・非ITユーザー向けに技術的問題を簡素化 The Requirements: • Minimum a degree in any field with at least 8 – 10 years of experience in similar Service Delivery Manager positions • Working experience in a banking IT unit and hands-on experience with programming • Experience in the entire Systems Development Life Cycle (SDLC), from requirement definition to go-live, using any programming language • Experience with SQL Server, SSIS, stored procedures, PowerShell scripts, and general database technology on Windows Server • Good communication skills (spoken & written) in both English and Japanese (in order to liaise with native Japanese speaking clients) • Ability to work independently and take initiative in proposing and implementing continuous improvements for maintenance services. • Strong team collaboration skills and the ability to manage both personal tasks and a team effectively. ・学士号およびサービスデリバリーマネージャー職での8～10年の経験 ・銀行IT部門での勤務経験とプログラミング経験 ・SQL Server、SSIS、PowerShellスクリプト等の技術経験 ・独立して業務遂行と改善提案ができる能力 ・チーム管理と協力スキル ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 116582
