Our Client:
Our client is a Japanese Trading company dealing in commodity plastics, engineering plastics, electronic materials, medical & healthcare products. They are looking for a motivated individual to join their Singapore team as a Customer Service Executive.
The Responsibilities:
• Receiving orders from customers and planning for purchases
• Monitoring and managing inventory level
• Preparing reports for internal and external parties
• Monitoring customer outstanding order quantity and accounts receivables
• Coordinating with Sales Team to ensure smooth delivery of goods to customers
• Attending to customer & supplier enquiries
• Building long-term relationships with existing and potential business partners including 3rd party service providers
• Ensuring shipment documentations are following government’s tax regulations
• Managing Letter of Credit (LC) transactions
応募条件
The Requirements:
• Minimum Diploma in Logistics, Business Admin, Supply Chain Management or other relevant fields
• Preferably 3-4 years of relevant Customer Service working experience
• Good knowledge of SAP system (Logistics) & Microsoft Excel
• Self-motivated, good team player and meticulous in figures
• Able to work independently with minimal supervision
• Excellent communication, interpersonal and computer skills
RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 112090
Our Client’s Service/Product: Supply Chain/3PL The Responsibilities: Manage Inventory Performance ・Perform daily/weekly/monthly reconciliation between client SAP and internal company WMS; report operations performance on inventory transaction accuracy ・Drive timely correction of system errors. Investigate errors and drive improvement in inventory process to achieve 100% accuracy Manage EDI Failures ・Investigate failure, report out findings ・Implement interim controls ・Work with internal IT to resolve issue ・Understand the impact of work practice on EDI errors ・Drive improvement Drive Compliance ・Maintain list of all client’s procedures ・Ensure company’s instructions/procedures are aligned with client’s procedures ・Ensure company’s operations managers update/review RCA (Root Cause Analysis) submitted by operations. ・Challenge the RCA to get to the real root cause. ・Challenge the CAPA to ensure CAPA address the root cause. ・Ensure RCA and CAPA submitted to client is a good quality RCA/CAPA KPI and SLA Governance ・Review KPI data, ensure accuracy of reported performance ・Review operational issues reported. Trend the issues and drive improvement (actual improvement should be executed by the respective operation managers) ・Track all defined SLA ・Report SLA performance ・Work with company’s operations managers to improve SLA capability ・Drive SLA performance Biling Management ・Set up internal process to track services provided ・Ensure adherence with client’s contracted rates and billing formats ・Ensure proper record keeping ・Verify activity/ transaction data to ensure billing accuracy ・Provide activity-based quotations for ad-hoc service/ projects Productivity and Efficiency ・Review activities and time standards ・Analyze operating model to confirm if deployed crew is able to support business requirement ・Identify productivity and efficiency improvement opportunities ・Provide quarterly assessment and recommendations to client and company’s management Manage Customer Complaints ・Lead investigations and report findings ・Ensure company’s operations implement CAPA timely ・Act as main custodian for any IT-related matter pertaining to warehouses management/inventory system ・Client-related projects or other duties as assigned (But should not be day to day operations/transactional activities) The Requirements: ・Experience in using SAP warehouse management ・Experience in liaising with clients ・Experience in supervising and managing a team More Information: ・Working Hours: 8am to 5.45pm ・Company shuttle bus provided at Gul Circle MRT station RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
Our Client: Our client is one of the Top Japanese companies in the Freight Transportation and Wholesales Trade industry. They are currently looking for a Sales Manager, fluency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers The Responsibilities: Sales Management: • Develop and implement effective sales strategies to achieve company goals • Analyze market trends and customer needs to identify new sales opportunities • Manage and lead the sales to meet or exceed sales targets • Monitor sales performance and provide regular reports to management • Develop and maintain strong relationships with key customers and stakeholders • Ensure high levels of customer satisfaction through excellent service • Address customer issues and complaints promptly and professionally • Gather feedback from customers and stakeholders to improve service delivery Wholesale Operations: • Develop strategies to expand wholesale distribution channels • Negotiate contracts and pricing with wholesale customers & suppliers • Manage relationships with wholesale clients & suppliers to ensure repeat business and loyalty • Monitor wholesale sales performance and address any issues that arise • Identify new market opportunities for wholesale products • Develop and implement plans to enter new markets such as E commerce 営業管理業務: 1. 営業戦略の立案: • 会社の目標達成に向けて営業戦略を立案・実行 • 市場動向や顧客ニーズを分析し、新しいビジネス機会を見出す 2. 営業業務: • 営業チームをリードし、売上目標の達成を推進 • 営業成績のモニタリングおよび経営陣に経過報告 • 既存顧客との関係性強化 3. 顧客関係管理: • 顧客満足度を高めるため、優れたサービスを提供 • 顧客のトラブルやクレームに迅速かつプロフェッショナルに対応 • 顧客からのフィードバックを収集し、サービス改善に活用 卸売業務： 1. 卸売戦略の立案＆展開 • 卸売流通チャネルの拡大に向けた戦略を立案し、実行 • 卸売のお客様やサプライヤーとの契約交渉や価格交渉 2. 取引先の管理とサポート • 卸売の取引先との関係構築、管理 • 卸売の売上管理 3. 市場の開拓と拡大 • 卸売商品の新しい市場開拓 • ECなどの新しい市場への進出計画、実行 The Requirements: • Degree in Business Administration, Sales, Logistics, or a related field • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers • Proven experience as a Sales Manager or in a similar role • Strong understanding of supply chain management and logistics • Experience in wholesale distribution and management • Excellent communication, negotiation, and interpersonal skills • Strong leadership and team management skills • Ability to analyze data and use it to make informed decisions • Proficiency in Excel software and MS Office 資格要件: • 経営学、営業、物流、または関連分野の学位。 • 日本語でのコミュニケーション能力（業務上必要なため） • 営業マネージャーまたは類似の役職での実績 • サプライチェーン管理と物流に関する深い理解 • 卸売業務と管理の経験 • 優れたコミュニケーション、交渉、対人スキル • 強いリーダーシップとチームマネジメントスキル • データ分析能力と情報に基づく意思決定能力。 • ExcelソフトウェアおよびMS Officeのスキル スキル: • 戦略的思考と問題解決能力 • 優れた組織力と時間管理能力 • プレッシャーの下で働き、厳しい締切に対応する能力 • 優れた顧客サービススキル • 財務感覚と予算管理能力 RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 108589
・プロジェクト管理 ・弊社を代表して現場エンジニアとして現場プロジェクトに参加および監督 ・一般的なエンジニアリング業務のサポートと顧客との関係構築 ・ベルトコンベアなどの物流システムの販売 ・船舶関連用品の取引および購買や販売 ・プロジェクトの進捗報告 ・倉庫の在庫予測と出荷予測 ・倉庫の在庫管理およびコントロール ・プロジェクトの引き渡し時や必要に応じて残業対応が可能 ・その他付随業務 Our Client: Our client is one of the top Japanese companies, specialising in energy, logistics and machinery services. They are actively looking to hire a Project Engineer to join their fast-growing team in Singapore. The Responsibilities: • Project management. • Attend and oversee site project(s) as the main site engineer representing our company. • General engineering operation supports and establishes relationships with clients. • Sales of logistics systems like belt conveyors and other logistic systems. • Trading and purchasing ship store items etc. • Supply of materials handling equipment/ ship chandelling supplies to the customer. • On-site troubleshooting with clients’ sites and dealing with customer feedback. • Commute to PSA port for shipping documentation submission. • Update management frequently on project(s) development. • Submit weekly report(s) in-parallel with ongoing project(s). • Forecast logistics shipment on stock projection. • Warehouse inventory control and management. • Other ad-hoc duties when required by management. ・プロジェクト運営経験 ・業務を効率的に管理できること ・チームプレーヤーであり、あらゆる業務に積極的に取り組むことができる方 ・機械、物流、または海運業界での経験があると尚可 ・クラス3マニュアル運転免許を所持 ・フォークリフト免許（所持していない場合は会社がフォークリフト免許取得コースを支援） ・フォークリフトおよびリフティングの取り扱い経験 ・現場プロジェクトの監督経験 ・WSHE（労働安全衛生環境）に関する規則・規制の知識 ・現場技術運営に関する知識 ・日本語ビジネスレベル、N2以上（業務上必要なため） The Requirements: • Possess good communication level of Japanese language ability (JLPT N2 and above) to liaise with our headquarters in Japan and our Japan clients. • Experience in project operation skills. • Attentive and meticulous to details. • Ability to multi-task, prioritize, and manage time effectively. • Positive and willing-to-learn attitude. • Ability to manage stress in a fast-paced shipping environment and commit overtime when rushing for project(s) handover or when required. • Equipped with a Class 3 manual driving license is essential. RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 110510
Our Client: Our client is one of the top Japanese manufacturing companies, specialising in Semiconductor-related products. They are currently looking for a Supply Chain Associate to join their Singapore Office. The Responsibilities: • Manage customer orders, process purchase orders, and coordinate customer change orders, forecast, and tax invoicing • Ensure timely order processing, shipping documents and invoicing to customers • Prepare customers for consignment planning, change-order, and forecast planning • Handle email correspondences with customers, suppliers, and forwarders on flight details for shipments • Strengthen customer relationship through excellent service • Maintain accurate documentation related to customers • Prepare documents for monthly closings and stock audits • Perform other administrative duties as assigned The Requirements: • Minimum ‘A’ Levels, ITE, Diploma holders, preferably with 1 year of order processing experience • No experience is welcome as training will be provided • Effective time management with strong multi-tasking to effectively prioritize tasks • Strong attention to detail and ownership of work • Excellent communication and interpersonal skills to engage with team members • Positive attitude, pleasant personality and ability to work under pressure • Proactive, self-motivated, and able to work independently with minimal supervision • Proficient in MS Office and basic office software • Experience with Accpac System (added advantage) RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 111399
Our Client: Our client is a well-established Japanese company in the Logistics and Engineering Industry. They are currently looking for a Warehouse Manager to join their growing team in Singapore. The Responsibilities: Organization • To lead entire of warehouse department with management • To understand management policy then implement measure on each site to achieve it • To integrate the manager’s opinion and make warehouse strategy plan. • To corporate with other section to make achieve common warehouse department target. • Maintaining discipline to improve employee retention rates and managing and improving the workplace to create a comfortable working environment • To consider adequate BCP not to disrupt the warehouse and CSR operation Sales achievement • To commit warehouse sales and profit target • Planning cost saving solution and continuous improvement for operation productivity. • Planning to maximize warehouse storage and to grow income towards improving profitability. Safety and Quality • Responsible for whole warehouse operation safety and quality operation. • Planning warehouse operation improvement to maintain higher level of customer satisfaction. • Planning for efficiency in the warehouse - Using technology and innovation • To analyse the root cause of operation failure to improve safety and quality performance Labor management • Planning manpower resources. • Carry out proper evaluation of staff and perform necessary management and supervision duties. • Planning and conduct training for staff to grow staff performance to maximize organization performance. General • Answer customer queries on day-to-day basis • To supervise each operation managers to perform to meet customer requirement • To provide solution to satisfy customer demand • Attending KPI meeting with clients • To support Junior managers in Operations • Hands On Approach • Any other Duties assigned The Requirements: • Minimum 8 years of relevant experience. • Expertise in Warehouse management procedures and best practices. • Proven ability to implement process improvement initiatives. • SAP system experience will be preferred. • Strong knowledge of Warehousing Key Performance Indicators (KPIs). • Good leadership with Supervisory experience in leading a team. • Strong in decision making and problem-solving skills. • Excellent communication and interpersonal skills. RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 110746
