Our Client:
Our Client is a well-established and reputable Logistics company, headquartered in Japan. They are looking for a Customer Service Executive (Japan market) in Singapore to join their growing team.
The Responsibilities:
• Effectively manage emails enquiries & incoming calls
• Co-ordinate and monitor air, ocean, cross-border trucking shipments with local customers and overseas agents
• Identify and assess customers’ needs to delight customers
• Handle complaints, provide appropriate solutions and alternatives and follow up with customers to ensure resolution
• Update cost and selling rates into shared folder system
• Assist Sales Representatives in terms of sales administration and paperwork
• Handle telephone calls or acknowledge customers’ emails on behalf of Sales Representatives
応募条件
The Requirements:
• Diploma or Degree in Logistics or Supply Chain or any of its relevant discipline
• Preferably with 1 year of experience in Freight Forwarding Industry
• Highly motivated and passionate in providing premium services.
• Proficiency in Japanese language to smoothly and effectively communicate with Japanese Native Stakeholders and Customers
• Ability to take initiative and responsibility
• Good interpersonal communication skills
• A cheerful and affable disposition
RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 109631
Our client is one of the top Japanese companies in the Electronics industry. They are looking for a Senior/ Sales Executive to join their Singapore office. The Responsibilities: • Ownership of allocated Inside Sales work by customer account • Understanding customer needs and requirements • Generating quotations based on customer requirements • Ensure customer purchase orders are executed in a timely manner • Ensure all customers required specifications, drawings and any related documentation are communicated to appropriate personnel within the organization • Manage all delivery and pricing against customer purchase orders • Ensure timely delivery of shipment • Work with outdoor sales to achieve objectives The Requirements: • At least 2 years of relevant sales experience in a similar industry • Strong communication and good interpersonal skills • A sales driven and resourceful team player • A highly motivated individual who works independently with little supervision RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 107906
Our Client: Our Client is a well-established Japanese manufacturing company that specialises in Electronic components like transformers and adaptors. They are currently looking for a motivated Sales Support Officer in Singapore to join their growing team. Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers The Responsibilities: • Handle both existing and new clients by coordinating with Factory/ Logistics branches in China and Thailand • Prepare sales report to managements and Japan HQ • Purchasing: Order Entry to Japanese Factory / Supplier / Vendor • Communication with Japanese Factory / Suppliers / Vendors • BOM List related process • Coordinate for Incoming shipment • Prepare and filing forms and other documents • Stock adjustment • Control safety stock • Update factory delivery schedule weekly • Handle any other related duties as and when assigned The Requirements: • At least 1 year of sales/ customer facing role experience in trading /manufacturing field • Ability to efficiency organize and manage multiple priorities • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112730
Our Client: Our client is one of the Top Japanese companies in the Freight Transportation and Wholesales Trade industry. They are currently looking for a Sales Manager, fluency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers The Responsibilities: Sales Management: • Develop and implement effective sales strategies to achieve company goals • Analyze market trends and customer needs to identify new sales opportunities • Manage and lead the sales to meet or exceed sales targets • Monitor sales performance and provide regular reports to management • Develop and maintain strong relationships with key customers and stakeholders • Ensure high levels of customer satisfaction through excellent service • Address customer issues and complaints promptly and professionally • Gather feedback from customers and stakeholders to improve service delivery Wholesale Operations: • Develop strategies to expand wholesale distribution channels • Negotiate contracts and pricing with wholesale customers & suppliers • Manage relationships with wholesale clients & suppliers to ensure repeat business and loyalty • Monitor wholesale sales performance and address any issues that arise • Identify new market opportunities for wholesale products • Develop and implement plans to enter new markets such as E commerce 営業管理業務: 1. 営業戦略の立案: • 会社の目標達成に向けて営業戦略を立案・実行 • 市場動向や顧客ニーズを分析し、新しいビジネス機会を見出す 2. 営業業務: • 営業チームをリードし、売上目標の達成を推進 • 営業成績のモニタリングおよび経営陣に経過報告 • 既存顧客との関係性強化 3. 顧客関係管理: • 顧客満足度を高めるため、優れたサービスを提供 • 顧客のトラブルやクレームに迅速かつプロフェッショナルに対応 • 顧客からのフィードバックを収集し、サービス改善に活用 卸売業務： 1. 卸売戦略の立案＆展開 • 卸売流通チャネルの拡大に向けた戦略を立案し、実行 • 卸売のお客様やサプライヤーとの契約交渉や価格交渉 2. 取引先の管理とサポート • 卸売の取引先との関係構築、管理 • 卸売の売上管理 3. 市場の開拓と拡大 • 卸売商品の新しい市場開拓 • ECなどの新しい市場への進出計画、実行 The Requirements: • Degree in Business Administration, Sales, Logistics, or a related field • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers • Proven experience as a Sales Manager or in a similar role • Strong understanding of supply chain management and logistics • Experience in wholesale distribution and management • Excellent communication, negotiation, and interpersonal skills • Strong leadership and team management skills • Ability to analyze data and use it to make informed decisions • Proficiency in Excel software and MS Office 資格要件: • 経営学、営業、物流、または関連分野の学位。 • 日本語でのコミュニケーション能力（業務上必要なため） • 営業マネージャーまたは類似の役職での実績 • サプライチェーン管理と物流に関する深い理解 • 卸売業務と管理の経験 • 優れたコミュニケーション、交渉、対人スキル • 強いリーダーシップとチームマネジメントスキル • データ分析能力と情報に基づく意思決定能力。 • ExcelソフトウェアおよびMS Officeのスキル スキル: • 戦略的思考と問題解決能力 • 優れた組織力と時間管理能力 • プレッシャーの下で働き、厳しい締切に対応する能力 • 優れた顧客サービススキル • 財務感覚と予算管理能力 RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 108589
Our Client: Our client is a well known Japanese brand in the Retail industry. They are currently looking for an Account Manager to join their Singapore team. Proficiency in Japanese language is preferred to smoothly and effectively communicate and liaise with their Japanese Native Stakeholders and Clients. The Responsibilities: • Build strong relationship with both buyer and seller • Identify new opportunity for Japanese retail shops • Develop ongoing retail project in timely manner • Responsible for establishing supply chain ・バイヤーおよびセラーとの強固な関係を構築 ・小売プロジェクトを適切なタイミングで継続的に展開 ・サプライチェーンの構築に責任を持つ The Requirements: • More than 5 years of experience in retail industry • Being independent in fast paced working environment • Pleasant disposition with good communication skills • Proficiency in Japanese language is preferred to smoothly and effectively communicate and liaise with Japanese Native Stakeholders and Customers ・小売業界で5年以上の経験 ・自立して業務を行えること ・顧客のニーズを理解するための効果的なコミュニケーションスキル RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 108304
