Our Client:
Our client is one of the top global Japanese companies, specialising in Household and Commercial Kitchen appliances. They are looking for a Customer Service Officer to join their Singapore Office.
The Responsibilities:
• Provides professional customer support on call enquiries and walk-ins to promote our products & purchase of spare parts
• Schedules services/ repairs for technicians daily
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customers
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to always ensure tidiness and cosy ambience
• Recommend customer on products range, fees of service charges and company promotion offers
• Maintain high service standards and achieving set KPI
応募条件
The Requirements:
• NiTEC or Diploma holder in any field or equivalent
• Minimum 1-2 years’ experience in customer service call centre preferred
• Energetic & loves interacting with people
• Able to work in a fast-paced environment with good computer skills
• Good interpersonal and communication skills
• On Job training will be provided
RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 107970
Our Client: Our client is a leading Japanese freight-forwarding company with a global network of 15 countries covering multiple businesses such as; warehousing, forwarding, shipping, transportation. They are looking for a motivated individual to join their Singapore team as a Business Development Executive, Japanese speaking to support Japanese native clients. The Responsibilities: • Responsible for overall sales activities and marketing programmes execution, work towards achieving daily KPIs and monthly sales target • Build, lead and set priorities/direction for the Sales & Marketing Division • Responsible for identifying and developing potential growth opportunities for local and overseas markets • Attending to customer's needs and requirements and to provide prompt after sales service • Enhance corporate and brand awareness • Set the objectives, establish marketing and promotional plans together with clients • Build and maintaining strategic relationships with new and existing clients • Generate leads from different sales activities and turns into sales opportunities • Promoting new services to existing and prospective clients • Performing client retention activities • Participating and spearhead in any sales and marketing campaigns relating to corporate sales ・営業活動およびマーケティングプログラムの実行、KPI・売上目標達成 ・営業・マーケティング部門のリーダーとして方針を設定 ・国内外市場の成長機会の特定・開発 ・顧客対応とアフターサービス提供 ・ブランド認知度向上 ・クライアントとマーケティング計画を策定 ・新規・既存顧客との関係構築・維持 ・リードを獲得し商機に変換 ・新サービスを提案・推進 ・顧客維持活動の実施 ・営業・マーケティングキャンペーンに参加・主導 The Requirements: • Minimum Degree in International Business, Marketing or related field with strong hands-on Sales and Marketing experience (Accounts Management/Business Development) • Minimum 5 years of experience in 3PL Supply Chain operation • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers • Proven track record of meeting and exceeding sales target. • Self-starter who can meet deadlines and enjoy working in a competitive environment • Strategic thinker, Proactive and Solutions-driven ・国際ビジネス、マーケティング等の学位、営業・マーケティング経験 ・3PLサプライチェーン業務での経験5年以上 ・売上目標達成実績 ・戦略的かつ解決志向の思考 ・日本語流暢（業務上必要なため） ・英語流暢（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112053
Our Client: Our client is an established Japanese Management Consultancy firm. They are seeking a motivated individual to join their Singapore team as a Strategy Consulting, Senior Consultant. The Responsibilities: As a Senior Consultant, you are expected to lead project execution and lead a small team of consultants assigned to the project, especially on the following job scope: • Be a partner with CXO level of clients or internal project managers by keeping yourself abreast of business dynamics (e.g. carbon neutrality, digital transformation) • Getting involved in a sales activity, convert potential clients by clarifying their business issues, and create a proposal to pitch new projects. • Conduct analysis and formulate a strategic recommendation based on the research and business analysis results to client • Make and present a strong and convincing business case story and strategy recommendation to client. • Write report as deliverables to client, mainly in Microsoft Power Point • Liaising with other office team members (Japan, Thai, Vietnam, Indonesia, India, etc) for project execution ・CXOレベルの顧客やプロジェクトマネージャーと連携し、ビジネス課題に対する解決策を提案 ・営業活動に関与し、顧客の課題を明確化して新規プロジェクトを提案 ・調査結果を基に、戦略的な提案を作成・報告 ・PowerPointでのレポート作成 ・他オフィスと連携しプロジェクトを実行 The Requirements: • Minimum 5 years relevant work experience in management consulting firm, market research firm, corporate planning roles, business development roles • Business acumen with strong analytical and critical thinking skills to present solutions to complex problems in a logical and step-by-step manner in various industries • Top performance in sales and execution of consulting projects or relevant strength • Academic background in business field (accounting & finance, marketing) is an advantage • Business Level Japanese proficiency (N2 and above) is an advantage as you will need to communicate with Japanese Native Stakeholders and Customers • Professional mindset with high sense of responsibility toward client • Strong attitude towards learning new things beyond comfort zone • Proficient in Microsoft Power Point and Microsoft Excel ・経営コンサルティング、市場調査、経営企画、事業開発などの業務経験5年以上 ・コンサルティングプロジェクトの営業および実行における実績 ・高い責任感とプロフェッショナルな姿勢 ・Microsoft PowerPointおよびExcelに精通 ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 108481
Our Client: Our client is one of the largest Japanese Trading companies, known for various products as well as business investment regionally. The Responsibilities: • Provide full secretarial support to the Chief Regional Officer (CRO)/General Manager (GM) in daily duties and affairs, in relation to managing the Branch Offices and subsidiaries in the Asia-Oceania region • Maintain and update CRO/GM’s calendar to ensure good time management on scheduling of meetings, conferences and any other business/personal appointments • Manage business travel support such as arrangement of flights and accommodation bookings, airport transfer, visa documentations and planning of travel itinerary in accordance business meetings schedule etc. • Manage the accounting documentations for the Executive Management but not limited to, handling payment processing, expense calculation, preparing payment disbursements via the accounting system and record keeping of payment/receipt transactions • Provide administrative and logistics support such as arrangement of transportation, accommodation, restaurant or office meeting room booking etc. for regional internal and external business functions/events • Support to receive guests and arrange for business lunches/dinners or any other related logistics matters • Maintain good relationship with internal/external stakeholders at all levels for effective communications; including closely liaise with company drivers to coordinate for Management’s daily transportation matters • Manage department assets and office miscellaneous items for the Management’s Office • Maintenance of CRO/GM’s residence, including managing possible faults within the residential premise • Provide support to maintain the administrative documentations system for the Management such as record keeping of confidential/important documents etc., handle any sensitive and confidential information with utmost professionalism and discretion • Any other ad-hoc administrative tasks to be assigned • CRO/GMのスケジュール管理、会議や商談の調整 • 出張手配や移動サポート • 経費処理や支払管理、記録の保管 • 社内外イベントや来客時の手配 • ドライバーとの連携による移動調整 • CRO/GMの住居管理や不具合対応 • 重要書類や機密情報の管理 • その他、必要に応じた事務業務 The Requirements: • Minimum Bachelor’s Degree in Business Administration or equivalent • Minimum 5 years of working experience in Secretarial/Executive Assistant role • Proficiency in Japanese language to communicate effectively with the Head Offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies • Proficient in MS Office applications and SAP accounting systems • 経営学または同等の学位を有する方 • 秘書またはエグゼクティブアシスタントの経験が5年以上ある方 • MS OfficeおよびSAP会計システムに精通している方 • 英語ビジネスレベル（業務上必要なため） • 日本語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 106170
Our Client: Our client is one of the top Sneakers and Apparel Retailers in Japan. They are actively looking for a Retail Advisor to join their flagship store in Singapore. The Responsibilities: • In addition to sales, you will be involved in a wide range of activities including planning, purchasing, and store operations • Be part of a dynamic team at the forefront of global expansion • Gain valuable experience working on global expansion and contribute directly to our mission of bringing true street culture to the world. The Requirements: • At least 3 years of sales experience • Knowledge of sneakers, trading cards and street culture • Sneaker and streetwear enthusiasts, and fashion enthusiasts • Passionate about delivering a consistently high standard of in-store customer experience and growing customer base • Be a good team player, pleasant, service oriented and self-motivated • Maintain knowledge of all products and awareness of current or upcoming products/trends • Perform other temporary and related duties as required RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112850
Our Client’s Service/ Product: Medical Equipment <Job Responsibilities> ・新規・既存代理店との日々のコミュニケーション・関係構築 ・新規・既存代理店との契約書更新時の交渉・サポート ・商品の受注から発送、在庫管理における一連の手続きサポート ・必要に応じて、日本本社と連携しながら業務を進めること（日本本社との橋渡し役） ・セールスダイレクター及び GM のサポート ・Day-to-day communication and relationship building with new and existing distributors ・Negotiating and supporting the renewal of contracts with new and existing distributors ・A series of procedures in order receipt, dispatch, and inventory control of products. ・Working closely with a Japanese HQ team as needed. (Bridge between Singapore and Japan) ・Supporting for sales director and GM <Necessary Skill / Experience > ＜必須＞ ・社会人経験２年以上でシンガポール PR をお持ちの方 ・日本語（ネイティブレベル）／英語でのコミュニケーションが可能な方 ・ Excel 中級レベル ・ 思いやりがあり、思慮深く、前向きな姿勢で働くことができる方 ＜歓迎＞ ・ シンガポールでの実務経験のある方歓迎 ・ 上記職務経験がある方歓迎 The Responsibilities: ＜Mandatory＞ ・Working experience of at least 2 years and qualified permanent residence in Singapore. ・Able to communicate in both Japanese and English to support Japanese Native Stakeholders and Customers ・Compassionate, thoughtful, and positive attitude to work ＜Preferrable＞ ・Working experience in Singapore ・Having similar work experience RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 113350
