Our Client:
Our client is one of the top global Japanese companies, specialising in Household and Commercial Kitchen appliances. They are looking for a Customer Service Officer to join their Singapore Office.
The Responsibilities:
• Provides professional customer support on call enquiries and walk-ins to promote our products & purchase of spare parts
• Schedules services/ repairs for technicians daily
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customers
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to always ensure tidiness and cosy ambience
• Recommend customer on products range, fees of service charges and company promotion offers
• Maintain high service standards and achieving set KPI
応募条件
The Requirements:
• NiTEC or Diploma holder in any field or equivalent
• Minimum 1-2 years’ experience in customer service call centre preferred
• Energetic & loves interacting with people
• Able to work in a fast-paced environment with good computer skills
• Good interpersonal and communication skills
• On Job training will be provided
RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 107970
Our Client: Our Client is a well-established Japanese manufacturing company that specialises in Electronic components like transformers and adaptors. They are currently looking for a motivated Sales Support Officer in Singapore to join their growing team. Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers The Responsibilities: • Handle both existing and new clients by coordinating with Factory/ Logistics branches in China and Thailand • Prepare sales report to managements and Japan HQ • Purchasing: Order Entry to Japanese Factory / Supplier / Vendor • Communication with Japanese Factory / Suppliers / Vendors • BOM List related process • Coordinate for Incoming shipment • Prepare and filing forms and other documents • Stock adjustment • Control safety stock • Update factory delivery schedule weekly • Handle any other related duties as and when assigned The Requirements: • At least 1 year of sales/ customer facing role experience in trading /manufacturing field • Ability to efficiency organize and manage multiple priorities • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112730
Our Client: Our client is an established Manufacturing company, headquartered in Japan. They are looking for an energetic individual who has QC management experience to join urgently for their role of a Quality Control Manager. The Responsibilities: • Supervises the Quality Control activities, including Quality Control inspection plan, schedules and the updating of Quality Records • Supervise inspections, reports and the documentation done by inspectors and collect and file the required Quality Records • Prepare/ Review Quality records to customers, if needed • Control of Customer’s drawings including updating of drawing revisions • Preparation of Quality checklist, inspection criteria • Manage inhouse and supplier’s quality • Evaluates the qualifications of inspection personnel • Plan and manage all internal/ external audits. • Administer and improve company’s ISO Quality System • Supervises equipment calibration management activities • Equipment Calibration Control & Drawing Control • Safety - Risk Assessment (Preparation & Review) • Act hoc tasks as per request The Requirements: • Diploma/GCE “O” Level or equivalent with 1-2 years SQE experience / relevant experience on usage of measurement instruments and experience in Quality Certification • Excellent use of Excel, Word, Power Point, Outlook, Acrobat and Windows • Experience with the First Article Process is highly advantageous • Blue print reading knowledge and manufacturing experience is a must • Knowledge of ISO 9001:2008 • Able to converse in Mandarin in order to communicate with native Mandarin speaking colleagues from the China office • Able to commence immediate or short notice will be an advantage RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112629
Our Client: Our client is one of the top Japanese Manufacturers for the wireless communication and information transmission industry. They are looking for a motivated and passionate Field Application Engineer to join their Singapore team. The Responsibilities: • Perform hands-on troubleshooting of IC interface products while complying with cleanroom standards • Provide field support to customers, including assembling sockets onto PCBs and deployment assistance • Support the Sales team in preparing proposals and quotations, as well as performing some assembly tasks • Collect daily on-site information and compile it into PPT reports The Requirements: • Minimum ITE/ Diploma holder in Mechanical Engineering • Working hands-on experience in small Mechanical parts • Experience in AutoCAD 2000, R14, and SolidWorks is advantageous • Independent and motivated individual RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112731
Our Client: Our client is one of the top Japanese corporate advisory firm. They are looking for a motivated and passionate M&A Consultant, for their team in Singapore. The Responsibilities: • Participate in all phases of executing sell-side, buy-side, and other structural transactions • Focus on cross-border deals ranging from USD10 million to USD30 million, involving Southeast Asian clients or Japanese clients with business interests in Southeast Asia • Support the preparation of financial forecasts for acquisitions, restructurings, and financial reporting • Provide expert analytical insights on the validity of assumptions behind these forecasts • Develop sophisticated financial models to evaluate complex structures, including multiple share classes, geographic models, start-ups, and technology-driven businesses, assessing the value of businesses, equities, tangible and intangible assets, and financial instruments for acquisition, restructuring, and reporting purposes • Conduct field research, including site visits and interviews with industry stakeholders • Ensure the soundness and accuracy of assumptions used in financial projections ・日本、シンガポール、マレーシア、タイを中心に、東南アジア各国でのM&Aプロジェクトに従事 ・中規模企業や後期スタートアップのディールソーシング ・クライアントに対する提案書の作成、案件の価値提案を説明 ・財務、税務、法務の専門チームと連携し、取引を進行 ・財務諸表の読解、財務およびビジネス分析が可能な方 ・市場比較分析のためのリサーチを実施 ・クライアント向けプレゼン資料の作成 The Requirements: • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers • Bachelor’s degree in Accounting, Business Administration, Commerce, Banking & Finance, Economics or equivalent • At least one professional qualification in finance/accounting/CFA/FRM • Minimum of 2 years of relevant work experience in transaction services or corporate finance field with a good understanding of corporate finance is required • Willing to travel to Japan and ASEAN countries (typically 1-2 times per month) • Strong quantitative skills with an understanding of financial statements • Strong grasp of business and intangible assets valuation concepts; proficiency in financial instruments valuation is an advantage • Self-motivated, independent and Strong capability to manage multiple projects ・M&A、経営コンサルティング、コーポレートプランニングなどに関連する2～5年の実務経験 ・日本語ビジネスレベル（業務上必要なため） ・Microsoft PowerPointおよびExcelに精通している方 RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 111163
Our Client: Our client is one of the top Japanese companies. They are currently looking for a Business Planning Manager, Finance & Accounting to join their Singapore team. The Responsibilities: • Head the management accounting and finance operations • Oversee the day-to-day financial operations of the company, ensuring efficiency and accuracy • Ensure timely and accurate management reporting and presentation to Japanese native internal stakeholders and clients • Ensure compliance with Singapore Financial Reporting Standards (SFRS), tax regulations, and other relevant financial regulations • Lead and mentor a high-performing finance team • Review and develop improvement plans and strategy ・ 決算業務 ・ 財務諸表作成、日本本社経理部門や現地会計事務所と連携 ・ 日本本社関係部署へ現地の課題や状況などの報告 ・ 会計プロセスの改善 ・ 現地出納業務、資金繰りチェック ・ 予算や中期計画管理 ・ メンバーの指導育成 ・ 新規事業やM&A時の会計関連対応 ・ その他関連業務 The Requirements: • Degree in Accounting or a relevant degree with at least 5 years of accounting/ finance experience • Experience in financial analysis or experience in a managerial role is preferred • Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers • Positive working attitude with ability to work with deadlines ・ 経理/財務実務経験5年以上 ・ 財務諸表作成（会計事務所や日本本社と協力） ・ 財務分析経験 ・ 日本語ネイティブ（業務上必要なため） ・ 英語ビジネス（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112000
