Our Client:
Our client is one of the leading Japanese companies in the power electronics industry. They are actively seeking for a Field Service Engineer (Substation Equipment) to join their team in Singapore.
The Responsibilities:
• Perform site acceptance tests, commissioning and start-up assistance for LV/MV substation equipment, including transformers, switchgear, VCB/VCS and MCC
• Interface with customers on after sales service, understand and help customers define their technical needs
• Attend all maintenance related problems on site, troubleshoot and provide technical support to customers as well as resolve technical issues
• Work closely with sub-contractor in fulfilment of repair schedule
• Conduct training to enable users/customers optimizing the product performance
• Provide necessary inputs from field to engineering & factory for designing new products/refining existing products
• Ensure full compliance with all validation issues concerning the product application, controls and documentation
• Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report
• Actively interact with customers to develop service business to achieve customer satisfaction
• Project pursuit with engineering and sales teams & external consultants or contractors towards achieving project goals
• Collate and maintain project pursuit reports for management’s review and action plan
応募条件
The Requirements:
• Degree/Diploma in Electrical Engineering/Power Engineering or equivalent
• At least 5 years of experience in a similar industry/technical servicing role
• Hands-on in servicing customers and able to work independently on job site
• Flexible and adaptable in site environment, support customer requirements with on-call system
• Sound technical knowledge in Variable Speed Drives & Substation equipment (including VCB/VCS, switchgear, transformer and MCC)
• Excellent communication and presentation skills
• Good planning and time management skills
• Customer-oriented, pleasant disposition and good attitude
• Ready to travel for overseas business trips
• Candidate with Class 3 driving licence has an added advantage
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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
Our Client: Our client is one of the largest Japanese suppliers of equipment and services for the power generation industry. They are looking for a Resident Engineer to join their team in Singapore. The Responsibilities: • Establishing and maintaining good working relationships with the Customer, ensuring that the customer’s issues and requirements are clearly understood and addressed • Responding to and resolving Customer and internal stakeholder technical requests • Proactively identifying potential failures, assessing and controlling operational risks with support from the 24/7 remote monitoring hub and expert support • Analyzing, tracking and reporting monthly Reliability, Availability, and Maintainability (RAM) data and relevant KPIs • Collaborating with and supporting the technical communications between the Customer and other relevant parties during each Planned or Unplanned Maintenance • Supporting the achievement of common goals with the Customer including but not limiting to health and safety, environmental protection, customer satisfaction, and plant performance • Supporting the Customer in the selection of spare parts, tools and equipment • Investigating various operational problems on the Power Train and Auxiliary systems, which involve analyzing operational, mechanical, instrumentation, control aspects, and suggesting necessary actions to minimize operational risks. • Leading or supporting root cause analysis to determine the original cause of forced outages • Investigating problems that may occur during maintenance works and be capable of providing solutions on urgent basis. • Summarizing and communicating findings and conclusions in clear, logical and easily understood reports for external customers or internal departments The Requirements: • Diploma/Degree in a relevant engineering or technical field, with 10 years of proven related work experience, preferably in the Power or Process Industries • Previous site work experience in Long Term Service Agreements, plant commissioning, field service, and/or maintenance and overhaul of GTCC power plants or industrial plants rotating equipment is preferable • Technical knowledge in GTCC operations and maintenance • Strong in troubleshooting, supported by expertise in mechanical systems and components, instrumentation, controls, and plant operational aspects • Able to develop and write clear and concise technical instructions, procedures, reports, specifications and recommendations RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 112775
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Our Client: Our client is one of the Japanese global leaders providing Fluid and Precision Machinery to the various industries. They are looking for a motivated and passionate individual to work as Senior Sales Engineer/ Sales Manager, for their team in Singapore. The Responsibilities: • Manage the day-to-day sales activities for the semiconductor manufacturing equipment products (e.g. CMP tool) within the designated sales territory so as to achieve the sales target set by management • Monitor, regulate and direct the activities of the sales representatives to maximize the market opportunities • To make forecasts / targets regularly and to monitor performance of the sales team in relation to these forecasts. Manager is expected to make directions for the team to achieve these sales targets • To drive new marketing promotion efforts and to work with EC on the implementing the marketing and promotions efforts for the semiconductor manufacturing equipment products • To make, develop and manage the localized marketing and sales program for the sales territory • To communicate with the sales team to understand customer demands and offer sales support where necessary • To work with EC to set the industry pricing level. • To manage the SAP ERP system for monitoring the progress of quotations, purchase orders, delivery and invoicing of customers • To work closely with EC on the new accounts and new products, using the local team to win new contracts • Establish customer rapport an acceptance • Any other duties as assigned by the management The Requirements: • Preferably to have Sales work experience in Japanese company in semiconductor industry for more than 5 years • Knowledge of commercial and shipping documents (Incoterms) • Knowledge of the semiconductor manufacturing equipment products(e.g. CMP Tools) • Good people skills with a pleasant personality • Strong communication, interpersonal and customer service skills • Excellent presentation and negotiation skills • Ability to work independently as well as collaboratively within the team RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 111471
