IT Infra Engineer (Japanese Speaker)

Our Client:
Our client is incorporated in Singapore for more than 20 years supporting wide range of Information Technology (IT) services to Japanese clients whose business located in ASEAN besides OGIS and SMBC Group. They are actively looking to hire an IT Infra Engineer to join their team in Singapore.

The Responsibilities:
・Maintain internal system platform and client devices, and proactively plan for improvement of quality, effectiveness, and efficiency
・Demonstrate good knowledge and technical proficiency in server platforms such as Windows Server, Linux, and VMware
・Effectively administrate Windows Active Directory, Symantec Endpoint Protection, Veeam Backup, Cisco L2 Switches, and Palo Alto Firewall
・Provision Windows 10 desktop and Microsoft Intune managed laptop

Risk and Control
・Provide timely escalation and resolution of major issues to Management and Head Office teams

Client and Stakeholder Engagement
・Flexibly correspond to the operation and collaborate with staff within the organization and from Head Office
・Work as a technical specialist with the responsibility to plan and deliver technical deliverables and coordinate with internal teams, partners/vendors, and key stakeholders

Projects & Other Responsibilities
・Prepare and present regular reports and documentation
・Ensure that the task status and progress are communicated to stakeholders in a meaningful manner
・Clear understanding of ITIL Change, Problem, and Incident management frameworks

The Requirements
・Bachelor’s Degree in Information Technology, Computer Science and equivalent
・Fundamental knowledge of security and vulnerability-based approach to security hardening
・Hands-on experience in VMware, Windows Server, and standard platform maintenance products such as anti-malware, server backup, and log audit software
・Fundamental knowledge of Cisco LAN and Firewall administration
・Establish and maintain a good relationship with stakeholders based on trained interpersonal skills
・Someone who can understand and speak Japanese (business level) is preferred to be able to liaise effectively with native Japanese-speaking colleagues and clients

Work Experience
・Supporting IT infrastructure in a middle-size organization (approx. 200 staff) with at least 3 years of technical delivery experience
・Experience in physical server, virtual server, network, and storage systems
・Possess good and assertive verbal, and written communication skills and presentation skills
・Ability to work in a fast-paced environment with constantly changing priorities
・Good bi-directional and collaborative attitude to work as a professional in a team
・ITIL v3 Foundations Certification is an advantage

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at ttps://www.tal.sg/tafep.