求人詳細
Company Overview
Our client is a leading Japanese travel agency in Singapore branch.
Job Description
We are currently looking for a Operation Executive to:
1. To handle Customer Service i.e. After Office Hour hotline handling on Duty Rotation basis.
2. To handle general inbound travel operations matter.
3. To provide information, advice, plan itineraries, and make arrangements for incoming travelers.
4. To handle queries, requests & feedback from Tour Guides with your utmost efficiency & professionalism.
5. To liaise closely with internal departments on operations requirements/procedures.
6. Submission of necessary documents & reports for accounting purposes.
7. Maintaining proper filing system.
Requirements
Our client needs someone with the following skills:
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma.
• At least 2 years of working experience in Travel & Tourism industry.
• Must be conversant in Japanese Language both written and oral business communication in order to effectively handle Japanese speaking Clients.
• For non-Japanese Natives, those who at least passed a Japanese Language Proficiency Test (JLPT) Level N2 will be considered.
• Must be willing to handle Operations Department's After-Office Hotline on rotation basis.
