Job Description ・ To be responsible for day-to-day management of all aspects of customer service. ・ Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails. ・ Work well with overseas relocation team to ensure exceptionally high standard of service is being delivered.
Requirements ・ Minimum Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management. ・ Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics. ・ Candidate must have prior “hunter” sales experience. ・ Candidate must have an excellent sales track record, strong communication and negotiation skills. ・ Candidate must have a pleasant demeanor and a positive attitude. ・ Able to work with all levels of people with diverse cultures/backgrounds. ・ Possess an outgoing and affable personality. ・ A team player. ・ Candidate with at least N2 JLPT proficiency will be preferred, as this position requires liaising with Japanese clients directly.
Additional Job Information Interview Process: Interview （1~2times）
Our Client: Our Client is one of the well-established Energy Trading companies in Japan. They are currently looking for an Executive Secretary (6 months Contract), Japanese speaking to support the Chief Development Officer and other Japanese native stakeholders. The Responsibilities: Secretarial Support (80%) • Assist to maximize C-Suites’ working calendar to ensure good time management • Including business travel and meeting arrangements within recommended safety parameters, etc. • Manage C-Suites’ work-related documents for relevant endorsement and/or filing, Including arrangements for travel related documents, business registration documents, etc. • Organize and arrange business lunches, dinners, offsite meetings with business associates • Welcome, assist and support C-Suites’ guests from overseas for their logistics, accommodations, and setting meeting schedule • Manage C-Suites’ incoming and outgoing documents effectively • Manage corporate driver and vehicle to ensure that they are available at all reasonable times • Handle confidential documents ensuring they remain secure • Perform other ad-hoc duties as assigned Administrative Support (20%) • Organize and arrange business lunches, dinners, offsite meetings with business associates • Manage documents– orderly filing of physical documents and archiving of soft copy documents • Book shared resources e.g. meeting rooms and company cars for meetings • Submission of IT workflow request, name card for newcomer and any system support request. • Other miscellaneous administrative support / ad-hoc tasks The Requirements: • Minimum Diploma in business management, business administration or equivalent • At least 2 years of experiences in corporate support and/or general administration • Strong proficiency in Japanese language to liaise with Japanese Natives and Japan HQ • PC Literate in using Microsoft Office and other internet functions • Possess excellent multitasking, communication and problem-solving skills RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 111644
Our Client: Our client is one of the largest Japanese Trading companies, known for various products as well as business investment regionally. The Responsibilities: • Provide full secretarial support to the Chief Regional Officer (CRO)/General Manager (GM) in daily duties and affairs, in relation to managing the Branch Offices and subsidiaries in the Asia-Oceania region • Maintain and update CRO/GM’s calendar to ensure good time management on scheduling of meetings, conferences and any other business/personal appointments • Manage business travel support such as arrangement of flights and accommodation bookings, airport transfer, visa documentations and planning of travel itinerary in accordance business meetings schedule etc. • Manage the accounting documentations for the Executive Management but not limited to, handling payment processing, expense calculation, preparing payment disbursements via the accounting system and record keeping of payment/receipt transactions • Provide administrative and logistics support such as arrangement of transportation, accommodation, restaurant or office meeting room booking etc. for regional internal and external business functions/events • Support to receive guests and arrange for business lunches/dinners or any other related logistics matters • Maintain good relationship with internal/external stakeholders at all levels for effective communications; including closely liaise with company drivers to coordinate for Management’s daily transportation matters • Manage department assets and office miscellaneous items for the Management’s Office • Maintenance of CRO/GM’s residence, including managing possible faults within the residential premise • Provide support to maintain the administrative documentations system for the Management such as record keeping of confidential/important documents etc., handle any sensitive and confidential information with utmost professionalism and discretion • Any other ad-hoc administrative tasks to be assigned The Requirements: • Minimum Bachelor’s Degree in Business Administration or equivalent • Minimum 5 years of working experience in Secretarial/Executive Assistant role • Proficiency in Japanese language to communicate effectively with the Head Offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies • Proficient in MS Office applications and SAP accounting systems RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 106170
