【Closed】Customer Support & Provisioning Engineer

Job Detail

About this Job
*Job Highlight*
     •   Opportunity to work with top 3 network provider of Japan
     •   Utilize your engineering skills to support customers
     •   Build strong connection and polish your skill while working with the best

Duties & Responsibility:
1. Operation & Maintenance work
    - On-call troubleshoot support (All services & products provided to customer)
2. B-end support work (International IP-VPN circuit)
    - Coordinate with GNOC provisioning team, local carrier & local customer to complete provisioning step of new IP-VPN 
      (In-house cabling ~ Carrier DSU installation)
    - Inform outage plan of every circuits to related division in KJP & customer
3. Re-sale circuit provisioning support work
    - Coordinate with local carrier & local customer to complete provisioning step of all new re-sale circuits 
      (In-house cabling ~ Carrier DSU installation) 
4. Control customer spare parts & internal use equipment
    - Control existing & request/return status of customer’s spare parts and internal use equipment
      Proceed supplementation of customer spare parts & some internal use equipment
5. Daily administration job
    - Equipment repairing coordination
    - Service report & other documents inputting to system   
      
Qualification:
•   Male or Female, Thai nationality, age between 23-30 years old
•   Have related experience 0-3 years
•   Bachelor’s Degree in Computer Engineering , Computer Science, or related fields
•   Good command of English will be advantage
•   Have basic knowledge of WAN, LAN including Wireless Network, Internet, Firewall, VPN, Anti-
•   Virus, network infrastructure and PC hardware/software
•   Ability to work under pressure with a team work spirit
•   Be a fast learner and willing to learn new knowledge
•   Have strong service-minded characteristics
        *English: Business Level (Business, TOEIC:700 or over)

About the Benefit
-Social Security Insurance
-Life insurance
-Provident Fund  
-Annual Health Check