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【Closed】Monitoring Desk Staff

【Closed】

Monitoring Desk Staff

ระดับธุรกิจ

อุตสาหกรรมด้านเทคโนโลยี / ออนไลน์ (ไอที / ซอฟต์แวร์ / ฮาร์ดแวร์ / มือถือ / เทเลคอม )

การปฏิบัติการธุรกิจ (เลขานุการ / ผู้ช่วย / ล่าม)

THB30,000 - 50,000

ระดับธุรกิจ

ไทย กรุงเทพ

2016/04/03

JO-151215-067977

Job Detail


About this Job

Job Highlight

An opportunity to grow with Global Brand Company.

An opportunity to go abroad for business trip (Japan, Lao, and other neighbor country)

An opportunity to utilize your experience and knowledge in Network integration

Duties & Responsibility:

Monitoring work (detect, dispatch, escalate incident to proper parties regarding procedure and protocol). 

User support (1st line investigate and troubleshooting inquiries and request from customers, escalate to proper parties if necessary).

Monitoring Server and Monitoring target Server setting (Windows, Linux and UNIX) with using other company's product.

Monitoring Server problem solving with using support team (to find direct / actual cause, resolution, countermeasure).

Create operation documents as well as maintain them periodically.

Coordinate and negotiate with all related parties (customers, internal team, other div., etc.) to process and fulfill operation and project.

Qualifications:

Desired skills & experiences:

[Must]

Thai nationality, Male or Female, Age 22 - 30 years old. 

Bachelor or Master degree in Computer Engineering, Computer Science, Information Technology, Electrical Engineering or Telecom Engineering.

Work experience 1 - 8 years, (New graduate is welcome). 

Experience with IT business field will be advantage.

Can speak Japanese as business level (can discuss / negotiate with Japanese speaker).

Basic UNIX and Linux knowledge and experience is needed.

Japanese N1 or N2 level only, TOEIC 650 above or similar level.

Good communication skill, team player and logical thinking.

Good Service mind and problem solving. 

Able to work as shift 

 [Prefer]

Experience with service desk business field will be advantage. 

Languages skills:

English: Business Level

Japanese : JLPT N2 (strong communication skill) 

Workplace Area: Samutprakarn

Working Hour: 08.30 – 17.30 (Mon-Fri)

About the Benefit

Salary: 30,000 – 50,000THB

Social Security Insurance

Accidental and Health insurance

Health insurance [Including spouse and child]

Provident fund

Dental Treatment fee 

Yearly Health Check Up 

Transportation [THB1,000]

Business trip Allowance [THB100/day]

Cafeteria welfare [THB 5,000 baht/year]

About the company

Products: Network support in general in Thailand and other countries/ System Integration in General 

【Closed】

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