Job Detail
<Job Responsibilities>
1. Business Development strategy
- Build up sales strategy for assigned customer/ area to achieve target of section
- Expand business scale with current customer. Create new business
- Follow budget information announced by upper level and try to achieve budget set up. Support staffs to achieve their budget.
- Develop sales goals for the team and ensuring they are met
2. Market research/Sale plan/marketing tools
- Gather market intelligent information:
+ Study market, identifies trendsetter ideas by researching industry and related events and make suggestion of needful marketing tools.
+ Contact with customer / Business Units (if needed) and other association to get market information and competitor's trend.
- Make monthly sales plan to achieve target and make monthly report and pipeline
- Anticipate tender schedule of the customer and share with concerned party. Report the result and study reason of win/failure.
3. Customer management
- Make regular visit and call to the customer, seek customer demand, hear customer opinion and request. Propose efficient logistics solution/ proposal meeting customer's need
- Manage and engage when there is any issue or irregularity related to customer, quotation. Get involve, report to upper manager, propose and supervise trouble solving process.
- Verify and supervise staffs to update customer profile properly.
- Make SHI for assigned account, supervise SHI process implemented properly.
4. Cost management
- Make costing with procurement and all concerned party. Prepare for customer quotation to obtain the business.
- Keep negotiate with concerning parties and get more competitive rate or get good proposal.
- Negotiate with the accounts as per price guidelines given, looking to maximize profits. Manage outstanding account
- Calculate expected P/L when making quotation. Once get business, continue to check monthly.
- Manage and control P/L for assigned customer.
- Cost combat: Implement cost combat action plan as set and report to management timely.
5. Process & KPI system build up
- Set up and update training material to train to sales members
- Set up individual KPI, monitor and report
- Support Manager monitor department KPI to maximize company profit, reputation and customer satisfaction.
6. Manage and develop human resource.
7. Others
<Necessary Skill / Experience >
・Bachelor of in Business Administration/ Economics/ Foreign trade or Marketing/ Sea Transport Economics
・At least 3-4 years in field of business development / Economics.
・Core Competency: Customer Focus, Teamwork, Communication, Problem Solving
・Management Competency: Leadership, Planning, Guiding and coaching, Motivation, Change management
・Technical Competency: Customer relation management, Selling skills, Knowledge of logistics field, supply chain management, Knowledge of economics, trade and logistics market.
・Soft skill Competency: Negotiation & presentation, Analytical & integrating, Coordination skills, Using specialized software, Advising & instruction, Knowledge of Standard management.
<Preferable Skill / Experience>
・CDD living in Vietnam
