【Closed】Front Office Supervisor - Hotels

Job Detail

<Job Responsibilities>
- Work as Front Office Supervisor
- Ensuring timely and accurate customer service
- Scheduling shifts and supervising front-office personnel
- Supporting office staff
- Control of front desk tidiness
- Handling complaints and specific customers requests
- Monitoring stock and order office supplies and troubleshooting emergencies

<Necessary Skill / Experience >
・Bachelor Degree
・Under 35y
・Gender Male
・Having over 3 years experience in Front Office Supervisor in Hotel Service or Service Apartment
・Good command of English - Speaking/Writing/Listening
・Strong leadership and management skill
・Good PC Skill
・ Strong understand of OTA system.
・Good knowledge of Smile system
・Having good understanding booking operation system＆ corporate sales planning

<Preferable Skill / Experience>
・Having more than 3y experience
・Come from foreign operation companies or enterprise is more preferable
・Honest and confidential
・Able to work under pressure