【Closed】IT Helpdesk Specialist - Consumer Credit

Job Detail

<Job Responsibilities>
- Provide helpdesk support and resolve problems via phone
- Modify configurations, utilities, software default settings, etc. for the local PCs
- Assist with onboarding of new users
- Install, test and configure new PCs, peripheral equipment and software
- Maintain physical inventory of IT equipment
- Manage PC inventory by using inventory software and perform regular assessment
- Manage and update Windows update service
- Manage and update Windows deployment service
- Perform timely workstation hardware and software upgrades as required
- Analyze request received through IT helpdesk and make continuous improvements using automation
- Other tasks assigned by Manager


<Necessary Skill / Experience >
- Gender: Male
- Age: 26 - 35
- Language: English conversational
- Education: University/ College with in Information Systems major or related fields
- Minimum 4 years experiences in same position/ job duties
- Experiences on Windows 10, Windows Server 2012/ 2016
- Familiar with PC hardware, printers, scanners
- Experiences in Helpdesk supporting systems including WSUS, WDS, Antivirus, PC inventory
- Understanding about client PC connectivity – Ethernet, TCP/IP and VPN
- Capable of working in weekend and over time if require
- Computer skills
- Mechanical skills

<Preferable Skill / Experience>
- Documenting skill is a plus