Sales Executive - Nhân viên Kinh doanh - Testing Service (Softline)

Job Detail

<Job Responsibilities>
- Responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events. Responsible for region/ area, portfolio, or a cluster of customers defined in the sales plan:
- Meet and exceed sales target: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan.
- Develop and maintain a customer-focused list (together with Area Sales Manager) by proposing focused customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge, etc.
- Identify solutions for customer needs, if necessary, with the involvement of Subject Master Experts.
- Generate new leads (e.g. on fairs) and convert assigned sales leads generated by e.g. marketing or other channels.
- Execute customer visits and or visits to industry events.
- Acquire new customers.
- Maintain/grow customer loyalty and ring-fences critical business through regular customer interaction and visits.
- Maintain positive relationships with existing customers to up-sell the service portfolio.
- Recover lost customers.
- Document all activities in the relevant IT tools (e.g. Salesforce.com).
- Responsible for the on-time delivery, quality, and follow-up of the quotation according to the customer's needs.
- Follow up on quotations with customers (can be delegated to sales support).
- Conduct the final negotiation of quotations and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with the company requirements.
- Support in the cash collection of unpaid/overdue invoices for the customers for which (s)he is responsible.
- Contact for cross-BF (Business Function) / cross-BS (Business Stream) inquiries from other Sales colleagues.
- Monitor market and competitors.
- Conduct sales analytics in the area of responsibility.
- Participate in regular sales reviews with the disciplinary Supervisor.

<Necessary Skill / Experience >
・Education: Bachelor's Degree, major in Business Administration
・Language: English - Business Level
・Experience: From 1 - 2 years of sales experience in one of the below areas:
- Ideally first experience in Testing Inspection, Certification (TIC) service
- Or experience in sales for Softline industries such as textile, food, FMCG,...
- Experience working both independently and in a team-oriented, collaborative environment is essential and dealing with high-position people.

・Others:
• Excellent negotiation and customer service skills
• Excellent time management and prioritization skills.
• Hands-on mentally; pronounced ability for self-organizing skills.
• Good communication, and strong rhetorical skills over the phone.
• Good problem-solving, statistical, and analytical skills.
• Good command of both spoken and written English, MS Office.
• Ability to meet deadlines without supervision.