Scientific Affairs Officer - Medical Equipment

Job Detail

<Job Responsibilities>
- Handling customer inquiries and troubleshooting
- Providing medical and scientific information to customers
- Cultivating and establishing strong collaborative relationships with key opinion leaders that advance the promotion and education of laboratory practices that improve test quality while ensuring a balanced perspective and current practices.
- Writing journal reviews and conducting product training for internal and external customers
- Participating in global internal Scientific Affairs meetings regularly
- Managing scientific events
- Providing scientific, technical, and clinical expertise to the business unit and other functions within the company to support activities of existing product offerings and identification of new products and their respective development.
- Handling regulatory issues for medical devices and reagents.
- Registering products to the Ministry of Health and updating registration information
- Handling complaints about scientific issues

<Necessary Skill / Experience>
・Education: Bachelor's Degree in science or similar fields.
・Language: English - Business Level
・Experience:
- Have 3 years of working experience in the diagnostics business (IVD - In vitro diagnostic industry)
- Experience in the marketing field (market research, analyzing customer and competitor trends, creating and localizing marketing material, monitoring and maintaining existing marketing channels so that they comply with local regulations and requirements, etc.)
- Can use MS Office and conduct product presentations
- Willing to attend overseas product training (1-2 times per year)

<Preferred personality>
- Excellent oral, written, and presentation skills across internal and external environments.
- Able to work in a team, take initiative, have a can-do attitude, attention to detail, and good communication skills, as well as understand and adapt to other cultures
- Independent and creative problem solver.
- Customer-oriented, disciplined, patient, and responsible in performing their duties