•Front line support for customer enquiries and complaints.
•Internet services configuration and provisioning.
•Monitoring of ICT and DC infrastructure.
•Diagnose network faults and coordinate with carriers to solve the problem.
•Data center support such as remote-hand/smart-hand services and other data center value-added services.
•Shift duty is required.
[Requirements]
•Post secondary graduate in Computer Science or related engineering disciplines.
•Data Center working experience is preferred.
•Good knowledge of Internet, WAN and LAN.
•Good understanding of TCP/IP.
•A good team player and able to work independently.
•Fluent in Cantonese and English, knowledge of Mandarin or Japanese is an advantage.
•Candidates with less experience will also be considered.
Package
· Up to 18K
·TKO
Interest parties please visit http://www.rgf-hragent.asia/en/hongkong/
All information received will be kept in strict confidential and only for recruitment purpose.