Job Description
<Job Responsibilities> - The main tasks are handling customer inquiries, communicating solutions to customers, producing forms and documents, interfacing with internal colleagues - Handle customer maintenance, quotations, and exceptions. - Responsible for daily follow up operation, cost application, customs clearance, delivery and receipt, bill confirmation and collection, data filing, etc. - Consultation on export and import business, SOP process optimization, complete the work with the port of departure/destination. - Assist the superior to complete other jobs. - Other responsibilities as needed.
Job Requirement
<Necessary Skill / Experience > ・Diploma Degree ・High conversational Mandarin and Conversational English proficiency ・Min. 1 year of Logistics/Automotive industry customer service experience ・Conscientious, meticulous, strong sense of responsibility, good teamwork skills, high efficiency to carry pressure, strong service consciousness service skills and certain social activity ability.