Job Description
・Support front desk of processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests, process all payments with accounting department, according to established hotel requirements, and provide information and assistance to all guests and visitors.
・Anticipate guest needs, respond promptly, and acknowledge all guest concerns.
・Handling guest satisfaction of the hotel facilities
・Ability speak English business level [Interested in Japanese Language]
・Proper appearance as a host
・Having interesting in service industry especially hotel industry
Requirements
・Be full of hospitality and wit
・Confidence to own appearance but behave with full of hospitality appropriately