Job Description
<Position Objective/Expectation >
- To support the IT System Support Manager
<Job Responsibilities>
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Other responsibilities as needed
Job Requirement
<Necessary Skill / Experience >
・Min. Bachelor's Degree of Computer Science
・Business Level English proficiency
・Min. 2 years of experience as IT System Support and are proficient with SAP, SQL, Query, Excel
・Good communication skill, good negotiation skill, motivated