Job Description
<Job Responsibilities> - Greet and assist clients at the front desk, providing a welcoming and professional environment. - Translate documents and communications from Japanese to English and vice versa. - Assist Japanese-speaking clients with their visa applications and related inquiries. - Provide accurate information about visa requirements, processes, and timelines. - Handle phone calls, emails, and in-person inquiries from clients and consulate. - Collaborate with the visa processing team to ensure timely and accurate service delivery. - Perform general administrative duties as needed. - Other responsibilities as assigned
Job Requirement
<Necessary Skill / Experience > ・Min. Bachelor’s degree ・Min. Business Japanese level proficiency, own JLPT 2 certification ・Min. 1 years of working experience as front desk/customer service, experienced in handling direct communications with Japanese natives, interpretation, translation, and administration ・Strong communication, interpersonal skills, excellent organizational and multitasking abilities. <Preferable Skill / Experience> ・Own N1 certification ・Currently residing in Medan area