Job Description
<Job Responsibilities> - Procure the most effective option based on rates, transit time, customers’ requirements, etc. - Develop solutions for maximum efficiency - Act as control tower for the region - Oversee and mentor the customer service team, providing guidance and support to ensure high performance - Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded - Collaborate with sales, and logistics teams to ensure seamless shipment processes and timely delivery of services - Monitor shipments and coordinate with carriers to resolve any issues that may arise - Negotiate with Air and Shipping lines on both sides of the trade lane; develop specific products on Air and Sea for the trade lane - Developing and maintaining relationships with various airlines, carriers, agents and vendors - Plan, develop, and deploy of local / nation commercial trade lane approach, maintaining commercial strategic direction and contribution from each customer segment to maximize overall profitability - Recommend the optimal shipping route based on customer requirements to ensure maximum profitability - Grow business from new and existing customers, focusing on an assigned group of trade lanes - Follow up on the implementation and completion of business targets for customer service within the team - Prepare and managing budgets and financial reports for the operations - Fully responsible for the implementation of the budget for expenses and costs at the station, ensuring controllable costs and timely reimbursement of various expenses within the station - Other responsibilities as needed <Employment status> - Due to setting up company entity, Candidates will be hired under PT Abhitech Matra Indah as EOR for 2-3 months (To be confirmed)
Job Requirement
<Necessary Skill / Experience > ・Min. Bachelor’s Degree ・Min. Business Level English proficiency ・10 years of working experience in air freight and ocean freight, with experience in management level, handling operational including profit and cost management ・Knowledgeable on freight regulations, tariffs, air and ocean shipping procedures, and good networking ・Proficient in software and Microsoft Office Suite ・Excellent communication skills, both verbal and written, dynamic, and ability to thrive in a fast-paced, dynamic environment.