Job Description
After Sales Services Manager (50K–70K) (SDG-116970) <Job responsibilities> - This role focuses on building and nurturing Strong relationships with both clients and insurers to meet company objectives - Oversee business Development activities and collaborate with internal teams to improve service offerings. - Responsible for driving the business Development of life insurance products. - Key responsibilities include delivering effective employee benefit programs, promoting health-related initiatives, and capitalizing on cross-selling opportunities - Leveraging various channels, including social media platforms such as Line OA, to enhance engagement and service delivery. - Manage Key accounts and cultivate long-term relationships with clients. - Develop and implement strategic business development plans to grow the company’s life insurance portfolio. - Ensure all business Development activities comply with industry regulations and company policies. - Oversee and Support team members throughout the renewal process to achieve renewal targets. - Advise and guide the team in negotiating policy terms and conditions, while resolving any related issues. - Provide training and ongoing support to enhance the team’s product knowledge and sales effectiveness. - Ensure accuracy in the renewal process and all related documentation. Communicate with insurers to address client queries or provide additional information as needed. - Participate in new staff orientation sessions and Provide presentations upon customer request. - Handle the 24/7 hotline for client inquiries and support. - Promote health-related initiatives to drive client engagement and support business growth strategies. - Utilize Line OA and other digital channels to improve client communication and engagement. - Prepare reports and presentations on business performance, Sales achievements, and market trends for senior Management
Job Requirement
<Necessary Skill / Experience > - Thai nationality , Male, Female , age 40 - 48 years old - Bachelor's degree - At least 10 years experience in After Sales Service, Customer Support in Life/ Health insurance Broker - Management Experience with subordinates - Conversational High level in English (both internal and external, email. case Solving etc.) - Good communication, Strong negotiation skill, Excellent in presentation, communication skills, Able to manage relationship with Top-Management level - Good in Computer literacy especially in Excel and Power Point. - Flexible to handle client contact in night time - Comfort to visit and attend client meeting in upcountry such as Chonburi, Rayong (early morning time, evening time or even on Saturday) - Having driving license Language Skill English level : Conversational Japanese level : None Workplace Area: MRT Rama 9 Working Hour: 8:30-17:30(Monday - Friday (Saturday: Occasional required by client)) About the Benefits 50,000–70,000THB About the company Product & Service: Life-Insurance Broker for Group Health Insurance Business Type: Insurance (Life Insurance / General Insurance);