Job Description
1. Client Service: - To review the renewal list for timely reminders to clients - To offer renewal quotations and new quotations for new clients - To request the Business Processing Team to issue policy, endorsement, issue Chinese policies and send to clients - To look for new clients, approach clients, sell insurance, and take care of clients - To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure) - Create structure and manage paper, email files, and other documentation in accordance with agreed processes and procedures of the Marketing Division. - Co-ordinate efforts of all Departments/ Divisions and work as an intermediary on behalf of the Line Management(s). - To organize risk management seminars for existing clients - To execute a risk survey at the client’s site as the basis for offering a quotation 2. Outstanding/Unclear Premium: - To update the status of outstanding premiums and follow up on the overdue premiums to ensure collecting premiums fully and timely. 3. Business Administration: - To report any unusual problems to direct management - Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking. 4. With concerned departments: - To cooperate with Claims Divisions : + to settle the claim smoothly for customers in compliance with the company’s procedure; + to follow up on any pending claim cases; + to organize risk/claim management seminars, and risk surveys at the client’s site - To coordinate with the Underwriting Division: + to work closely with the Underwriting Division for quotation and coverage; + to cooperate with the Loss Control Engineer to make a risk survey at the client’s site. - To follow up with the Business Processing Division for operation matters; - To coordinate with related Divisions for all related jobs or in close coordination with other departments for special events organized by the Company. 5. Others: - To update the market trends directly influenced on Company’s business activities; - To assist Line Management(s) in related reports, administrative tasks, and translation tasks as assigned ; - To execute other office works as required by line management and the Company.
Job Requirement
Essential requirements: - Education: College Graduation, or Bachelor's Degree major in marketing OR business management OR related fields - Language: + English at Intermediate level up + Chinese at Business level (HSK5 and above) - Gender: any is acceptable - Age from 23 - 30 years old - Experiences: At least 1-2 years of working experience in any industry (experience in sales, sales support, customer service, or marketing positions is a big plus) <SKILLS/KNOWLEDGE >: - Strong marketing sense. - Be able to clearly understand working procedures & flow charts. - Well know all insurance products and be able to explain that to clients their coverage is a plus. - Be highly aware of the requirements to be professional to provide high-quality service to clients