Job Description
<Job Responsibilities> - Handle customer complaints and implement corrective actions. - Improve testing and quality control methods to prevent customer complaints. - Oversee the implementation of quality improvement measures to prevent incidents. - Manage suppliers: o Monitor quality, request quality improvements from suppliers. o Monitor and evaluate suppliers' adherence to processes and 5S. o Evaluate the quality management system according to ISO 9001:2015 and chemical management at suppliers. - Manage the quality of products manufactured and assembled by the QC department. - Manage product quality after delivery to customers, including: o Understand customer requirements and implement them within the department. o Evaluate compliance with customer requirements. - Report on quality performance monthly. - Other duties as assigned.
Job Requirement
<Necessary Skill / Experience > - Education: University/ College Graduation. - Language: English - Intermediate Level (Able to report to Japanese Manager) - Experience: Around 3 - 4 years of experience as QA/QC in manufacturing companies. (Experience in other industries is acceptable, especially if the candidate has worked in a Japanese company.) - Prefers candidate who has management experience. - Priority will be given to candidates with managerial experience and strong problem-solving skills.