Job Description
<Job Responsibilities> - Responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events. Responsible for region/ area, portfolio, or a cluster of customers defined in the sales plan: - Meet and exceed sales target: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan. - Develop and maintain a customer-focused list (together with Area Sales Manager) by proposing focused customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge, etc. - Identify solutions for customer needs, if necessary, with the involvement of Subject Master Experts. - Generate new leads (e.g. on fairs) and convert assigned sales leads generated by e.g. marketing or other channels. - Execute customer visits and or visits to industry events. - Acquire new customers. - Maintain/grow customer loyalty and ring-fences critical business through regular customer interaction and visits. - Maintain positive relationships with existing customers to up-sell the service portfolio. - Recover lost customers. - Document all activities in the relevant IT tools (e.g. Salesforce.com). - Responsible for the on-time delivery, quality, and follow-up of the quotation according to the customer's needs. - Follow up on quotations with customers (can be delegated to sales support). - Conduct the final negotiation of quotations and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with the company requirements. - Support in the cash collection of unpaid/overdue invoices for the customers for which (s)he is responsible. - Contact for cross-BF (Business Function) / cross-BS (Business Stream) inquiries from other Sales colleagues. - Monitor market and competitors. - Conduct sales analytics in the area of responsibility. - Participate in regular sales reviews with the disciplinary Supervisor.
Job Requirement
<Necessary Skill / Experience > ・Education: Bachelor's Degree, major in Business Administration ・Language: English - Business Level ・Experience: From 1 - 2 years of sales experience in one of the below areas: - Ideally first experience in Testing Inspection, Certification (TIC) service - Or experience in sales for Softline industries such as textile, food, FMCG,... - Experience working both independently and in a team-oriented, collaborative environment is essential and dealing with high-position people. ・Others: • Excellent negotiation and customer service skills • Excellent time management and prioritization skills. • Hands-on mentally; pronounced ability for self-organizing skills. • Good communication, and strong rhetorical skills over the phone. • Good problem-solving, statistical, and analytical skills. • Good command of both spoken and written English, MS Office. • Ability to meet deadlines without supervision.